Network Security Expert · NSE 7

Rishabh
Sharma

Technical Support Specialist II at Fortinet

Cybersecurity professional with 6+ years protecting enterprise infrastructure across APAC, EMEA, and North America. Specializing in next-generation firewall architecture, SASE, zero-trust network access, and AI-assisted threat operations.

Surrey, BC, Canada
info@rishabh.ca
Fortinet NSE 7 AWS Solutions Architect CCNA SASE Zero Trust DLP FortiGate Sophos XG Azure
6+
Years experience
NSE 7
Top cert level
3
Global regions
7
Certifications
Key Certifications
NSE7
Fortinet NSE 7 Expert
SAA
AWS Solutions Architect
CCNA
Cisco CCNA
FCA
Fortinet Certified Associate
Professional Profile

About Me

Computer Engineer turned cybersecurity specialist with a deep-rooted focus on enterprise network defence and root-cause analysis. Over six years, I've built a reputation for resolving high-severity incidents that others can't — from zero-day firewall vulnerabilities to complex multi-region VPN architecture failures.

At Fortinet, I operate at the NSE 7 level, the Network Security Expert designation, supporting enterprise clients across APAC, EMEA, and the Americas. Before Fortinet, I spent nearly two years at Sophos as a Network Security Engineer, owning the full security stack for dozens of enterprise customers.

I bring a practitioner's command of AI-assisted threat detection, next-gen firewall policy design, SASE frameworks, and zero-trust access — grounded in years of hands-on incident response and customer-facing technical leadership.

Next-Gen Firewall Architecture
SASE & SD-WAN
Zero Trust Network Access
Endpoint DLP
SSL & IPSec VPN
MPLS & Routing
Threat Intelligence
AWS & Azure Cloud Security
Packet Analysis
Penetration Testing
Network Security & Firewall
96%
Fortinet Product Suite (NSE 7)
94%
SASE & Zero Trust
90%
SSL VPN / IPSec / MPLS
91%
DLP & Endpoint Security
88%
AWS / Azure Cloud Security
82%
Threat Analysis & IDS/IPS
87%
Penetration Testing
80%
Career History

Work Experience

Feb 2025 — Present
Fortinet
Burnaby, BC, Canada
Technical Support Specialist II
FortiGateSASEDLPFortiClient EMSEscalations
  • Senior-tier escalation lead for complex enterprise incidents across the full Fortinet portfolio — FortiGate, FortiClient EMS 7.0, FortiAuthenticator, and DLP
  • Collaborate with engineering on zero-day response and product defect triage for Fortune 500 clients globally
  • Drive AI-assisted incident diagnostics using FortiAnalyzer ML anomaly detection, reducing mean time to resolution
  • Primary technical contact for enterprise clients across APAC, EMEA, and North America
Nov 2022 — Feb 2025
Fortinet
Burnaby, BC, Canada
Technical Support Specialist
NSE 7SD-WANIPSecSSL VPNMPLS
  • Achieved NSE 7 (Network Security Expert) — Fortinet's top-tier designation covering advanced threat intelligence, SD-WAN, and enterprise firewall engineering
  • Architected and troubleshot complex SSL VPN, IPSec, MPLS, and SD-WAN overlay deployments for enterprise clients
  • Resolved critical P1 incidents and zero-day vulnerability assessments within strict SLA targets
Apr 2021 — Oct 2022
Sophos
Canada
Network Security Engineer
Sophos XGEmail GatewayDLPPen TestingWAF
  • End-to-end deployment of Sophos XG firewalls, Email Gateway, Access Points, and RED devices for enterprise clients across APAC, Middle East, and Europe
  • Configured SSL VPNs, IPSec tunnels, MPLS links, web/application protection, and Sophos Central management at scale
  • Conducted web application security assessments (XSS, CSRF, SQL injection, DoS) and deep packet analysis using Wireshark
  • Managed Endpoint DLP and email security filtering for organisations with 5,000+ end users
Aug 2017 — Aug 2019
Creative Web Creatures
Ludhiana, India
Technical Support Engineer L2
Active DirectoryDNS/DHCPVLANVPN
  • Managed corporate infrastructure including Active Directory, DNS, DHCP, VLANs, firewalls, and VPN endpoints
  • Led data centre relocation — full reconfiguration of routing, switching, and security architecture with zero downtime
Credentials

Certifications

Fortinet
NSE 7 — Network Security Expert
Fortinet
FortiClient EMS 7.0 Administrator
Fortinet
FortiAuthenticator 6.4 Administrator
Fortinet
Fortinet Certified Associate — Cybersecurity
Amazon Web Services
AWS Solutions Architect Associate
Cisco
CCNA — Routing, Switching & Industrial
EC-Council
Introduction to IT & Cybersecurity
Microsoft
Azure Cloud Fundamentals
Get in Touch

Contact

Open to senior cybersecurity roles, consulting engagements, and enterprise security architecture projects. Based in Surrey, BC — available for remote, hybrid, or on-site arrangements globally.

Currently Available
Open to full-time, contract, and consulting engagements in network security, enterprise firewall architecture, and cybersecurity operations. Able to start with reasonable notice.
Languages